E-mail Reference Procedures
Please remember to check the email reference for new questions at the beginning of each reference shift. Take responsibility for answering any questions that may be there when you arrive.
Once you answer a question, go to http://www.lsulaw.net/libref/ and enter a statistic for that question.
Finally, remember that you cannot reply to an email reference question by hitting the reply button. If you do that, tha sends the response back to Vic and not to the patron asking the question. You must paste the patrons email address from their question into the address box of your answer to the the response to go back to the patron.
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